How Intelligen Advanced Data Maturity

for Australia’s #1 Life Science Company










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Australia’s leading natural health company, our client is passionate about natural health and inspiring people to take control of and invest in their wellbeing. They develop high quality products and services that deliver a more natural approach to health, based on their expertise in vitamins, minerals, herbs and nutrients.

Challenges


Our client recognised their low data governance maturity and required Intelligen’s assistance to build a structured approach to improve data governance practices, enhance data quality, and build trust in their data assets. 


Unclear Data Governance Structures: The organisation lacked defined governance frameworks, roles, and responsibilities, leading to fragmented ownership and inefficiencies.


Data Quality and Trust Issues: Inconsistent data and fragmented sources undermined data quality, limiting trust and effective decision-making.


Unclear Data Management Risks: The organisation struggled to identify and mitigate risks related to data security, privacy, and compliance.


Need for a Clear Maturity Roadmap: A lack of maturity assessment hindered their ability to identify gaps and define a strategic path forward.



Solutions


To address our clients needs, Intelligen partnered closely with their team to deliver a comprehensive data maturity assessment and strategic roadmap, ensuring alignment with their business objectives and preparing them for scalable, data-driven success:


  • Step 1: Define Personas and Clarify Data Roles/Responsibilities: Collaborated closely with the organisation to identify key data personas, including Data Owners, and clearly outlined their roles and responsibilities to establish accountability.


  • Step 2: Conduct Surveys and Interviews with Stakeholders: Engaged key stakeholders identified in Step 1 through surveys and in-depth interviews to gather insights on current practices, challenges, and opportunities.


  • Step 3: Develop a Data Maturity Assessment: Analysed findings from the surveys and interviews to create a detailed assessment of the organisation's data maturity, identifying strengths, gaps, and areas for improvement.


  • Step 4: Create a 3-Year Strategic Roadmap: Designed a strategic roadmap to achieve the desired level of data maturity, detailing issue logs, remediation activities, and investment options for implementation, tailored to Blackmores’ unique needs and goals.


The Outcome


Through Intelligen’s expertise, the client gained immediate clarity on data challenges and opportunities, along with long-term improvements in data accessibility, management efficiency, and accountability through well-defined roles and structured remediation plans.


Immediate Insight: 

  • Clear understanding of current challenges and opportunities
  • Increased awareness of data usage, supporting future-proof data solutions


Long-Term Improvement: 

  • Structured remediation plans and stronger data management capabilities
  • More efficient data access and management processes
  • Improved visibility for end-users of data, easier integration with the current ERP systems, and reduced manual efforts on activities such as searching for data, understanding lineage, etc.
  • Introduced role clarity - Well-defined data ownership and stewardship, fostering accountability and more effective data management which facilitates a more structure data team and business team


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